The second-hand marketplace Shoppers Share Frustration Regarding Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

The popular resale platform has altered its sizing categories for female and kids' apparel without notifying every member regarding the update.

Social Media Response

Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.

The platform stated the updated approach better aligns with other platforms.

The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.

Sizing System Changes

Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum like S/UK 8-10.

With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.

Shopper Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.

Manual Updates

Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.

Marketplace Information

The app has more than 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.

James Lee
James Lee

A tech enthusiast and digital strategist with over a decade of experience in software development and emerging technologies.